ServiceLink Flex
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      1. Texada Knowledge Base
      2. Service: ServiceLink
      3. ServiceLink Flex

      Equipment Information

      An overview of the Equipment information and Update SMU screens in ServiceLink Flex.

      Quick Reference

      • The Equipment information screen in ServiceLink Flex contains information on the piece of equipment on a Work Order. To reach this screen, access the details of the Work Order you’d like to edit, then tap on the equipment panel directly under the job site address.
      • Tap the “Update SMU” button to update the equipment’s Service Meter Unit (SMU) reading. 

      Introduction

      The Equipment information screen in ServiceLink Flex contains information on the piece of equipment on a Work Order. The “Update SMU” feature available from this screen allows you to update the equipment’s Service Meter Unit (SMU) reading.

      To reach the Equipment information screen, access the details of the Work Order you’d like to edit, then tap on the equipment panel directly under the job site address.

      Equipment Information

      1. Current SMU
        The equipment’s current SMU reading, as well as the date on which the SMU reading was last updated.
      2. Update SMU Button
        Tap to update the equipment’s SMU reading. See “Update SMU” for more information.
      3. Equipment Details
        Detailed information about the piece of equipment on the Work Order. This information is read-only and cannot be changed from this screen.

      Update SMU

      Tap the “Update SMU” button near the top of the Equipment Information screen to access the Update SMU screen. This allows you to update the piece of equipment’s SMU reading.

      1. SMU Not Applicable Toggle
        Enable this toggle to indicate that SMU readings are not applicable for this piece of equipment - for example, if it does not have a serial number.
      2. Service Meter
        The equipment’s current SMU reading. Tap to change.
      3. Service Meter Indicator
        The units in which the equipment’s SMU is measured: hours, kilometers, or miles. Tap to select a different option.
      4. Reading Date
        The date on which the equipment’s meter was last read. Tap to open the calendar and select a new date.
      5. Cancel Button
        Tap to close the window without saving your changes.
      6. Submit Button
        Tap to update the equipment’s SMU reading. Updating an equipment’s SMU requires an Internet connection; if you are offline, a draft SMU Update will instead be created. For more information, see “ServiceLink Flex: Offline Functionality”.