Work Order Blogs

How to view and create Work Order blogs in ServiceLink Flex.

Quick Reference

• Work Order blogs provide a way for CloudLink users to communicate internally on a specific Work Order. To reach the Blogs screen, navigate to the details page of the Work Order you’d like to edit, then tap “Blogs” under the “Overview” section.
• Tap the plus icon in the top-right corner of the Blogs screen to create a new blog. Tap on an existing blog, then tap “Edit” to edit it.
• While editing a blog, tap the “Send To” field to open a list of users and select which users should receive it.

Introduction

Work Order blogs provide a way for CloudLink users to communicate internally on a specific Work Order. 

To view and manage blogs for a Work Order, navigate to its details page, then tap “Blogs” under the “Overview” section.

Blogs

1. Add Blog
   Tap to create a new blog. See “Edit Blog” for more information.
2. Blog
   Tap on an existing blog to see additional options:
   1. Edit: Edit the contents of the blog or the user(s) to which it is sent. See “Edit Blog” for more information.
   2. Delete: This will permanently delete the blog from the Work Order.

Edit Blog

Tap the plus icon in the top-right corner of the Blogs screen to create a new blog. Tap on an existing blog, then tap “Edit” to edit it.

1. Send To
   The user or users to which the blog will be sent. Tap to open a list of users, then select as many recipients as desired. Tap the search icon in the top-right corner of the screen to search for a specific user. Once you are finished, tap the back arrow to return to the Edit Blog screen.
2. Message
   The contents of the blog. Tap to edit.
3. Cancel Button
   Tap to return to the Blogs screen without saving your changes.
4. Submit Button
   Tap to save your changes and return to the Blogs screen.