Handle CRM

Handle Merger Announcement

Handle is Merging into the Texada Suite of Products

I wanted to reach out personally with this important update. 

We are excited to announce that CustomerTRAX has merged with Texada Software, and we are now part of the Texada Software family! 

We are joining an industry leader committed to delivering modern SaaS solutions to equipment dealers and rental houses, and CustomerTRAX Handle CRM fits very well within the Texada portfolio. 

Support and services for Handle will remain uninterrupted. I will continue to run CustomerTRAX with our existing team as members of the Texada family. 

What will change is your access to all the solutions that Texada has developed with their more than 20 years of experience. 

This SaaS platform is purpose-built for the equipment industry and incorporates: 

  • Industrial CRM for Sales 
  • Equipment-aware Service Management 
  • Full Rental Management 

You will continue to enjoy the benefits of Handle as we begin to work more closely with the whole of the Texada organization. And I’m very happy to say that with Texada, we will be able to provide you with a dedicated customer account executive. Your account executive will be reaching out to you shortly to make the introduction. 

Texada has built a world class team of equipment- and software-industry leaders who are absolutely obsessed with creating and supporting the best SaaS platform for equipment dealers. 

They currently serve over 35% of the top 125 equipment dealers globally and 30% of the RER 100. They are a leading provider of state-of-the-art SaaS software solutions to heavy equipment dealers and rental houses in the US and Canada, as well as Australia and Europe. 

Working together, we have a scalable foundation from which we can serve you much better. We look forward to maintaining and growing the strong relationships we’ve built over time. Please don’t hesitate to reach out to me directly with any questions or concerns. 

You can reach out to our support team here: https://texadasoftware.com/support/ 

Thank you, 

Gordon Hilleque 

CEO & Founder CustomerTrax, a division of Texada Software