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Support & Troubleshooting
Permissions
An overview of the Permissions page in the GateWay Administration Panel.
Quick Reference
- The Permissions page in the GateWay Administration panel allows you to adjust the permissions available to GateWay Users. To reach this page, select Users → Permissions from the left navigation menu.
- The permissions table consists of five columns. The first column contains the name of each permission. The remaining columns contain checkboxes applying to the four types of GateWay User (Salesman, Customer, Customer w/o Access, and Guest). Check a checkbox to enable that permission for that User type.
- Click “Save” to save your changes.
Introduction
The Permissions page in the GateWay Administration panel allows you to adjust the permissions available to each of the four types of GateWay User (Salesman, Customer, Customer w/o Access, and Guest). To reach this page, select Users → Permissions from the left navigation menu.
The Permissions Page
- Permissions
Permissions are divided into two main categories: Customer Access, for permissions pertaining to the Customer Access Portal; and Ecommerce, for permissions pertaining to your eCommerce website. Click the down arrownext to a category of permissions to expand it.
- Access
A series of four checkboxes applying to the four types of GateWay User (Salesman, Customer, Customer w/o Access, and Guest) can be found to the right of each permission. Check this box to grant that permission to that type of User. See “List of Permissions” for a full list of permissions.
Because Customers w/o Access and Guests are not able to log in to the Customer Access Portal, no checkboxes will appear under the Customer Access category for these User types. - Cancel Button
Click to cancel any pending changes and revert the permissions checkboxes to the state they were in when you first accessed the Permissions page. - Save Button
Click to save your changes to the permissions checkboxes.
List of Permissions
Permissions are divided into two main categories: Customer Access, for permissions pertaining to the Customer Access Portal; and Ecommerce, for permissions pertaining to your eCommerce website.
Customer Access
- showDashboard: If enabled, Users can access the Dashboard page.
- Invoice: If enabled, Users can access the Invoices pages (Outstanding, Paid, All, and Inquiries).
- PayInvoice: If enabled, Users can pay outstanding Invoices online.
- ServiceReq: If enabled, Users can submit service requests for rented equipment.
- Reservation: If enabled, Users can create reservations.
- Pickup: If enabled, Users can request pickups for rented equipment.
- JobSites: If enabled, Users can manage Job Sites.
- BIlling: If enabled, Users can submit billing inquiries.
- OutstandingInvoices: If enabled, Users can view outstanding Invoices.
- Contract: If enabled, Users can view Contract details.
- hubspot_tickets: If enabled, Users can submit support tickets.
- ContractDetail: If enabled, Users can modify Contract details online.
Ecommerce
- ECommPayment: If enabled, Users can submit payments on your eCommerce website.
- OrderHistory: If enabled, Users can view their order history.
- showAvailability: If enabled, Users can view Product availability.