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      Missed Rentals

      All about missed rentals in Texada Web.

      Quick Reference

      • A missed rental is a record of a potential rental or sale that could not be fulfilled, for example due to lack of inventory.
      • To create a missed rental in Texada Web:
        • Navigate to any of the following screens and click the “Missed Rental” button: the Contract List page, the Contract Draft List page, or the Create / Edit Contract page.
        • Fill out the information for the missed rental and click “Save”.

      Introduction

      A missed rental is a record of a potential rental or sale that could not be fulfilled, for example due to lack of inventory. When your organization is unable to fulfill a potential customer’s order, you can log the interaction as a missed rental to keep a record of why the opportunity was lost and track the amount of lost revenue. These records can then be used to drive strategic decisions in the future.

      The following article will cover how to create missed rentals in Texada Web.

      Create a Missed Rental

      Missed rentals can be created from each of the following screens in Texada Web:

      To create a missed rental:

      1. If starting from the Contract List page or Contract Draft List page, click the “Missed Rental” button near the top-left corner of the screen to open the Missed Rental window. If starting from the Create / Edit Contract screen, this button will be located in the bottom-left corner of the screen.

      2. Fill out the information for your missed rental. See “Missed Rental” for a breakdown of the contents of the Missed Rental window.
      3. Once you are finished, click the “Save” button.

      Missed Rental

      1. Customer
        The Customer for whom the rental was missed.
      2. Transaction Type
        Select whether the missed rental was Product-level or Group-level. This will affect the behavior of the Product # / Group # field (5), the Product Description / Group Description field (6), and the Product type field (7).
      3. Division
        The Division of the missed rental.
      4. Date Entered
        The date on which the missed rental was captured.
      5. Product # / Group #
        The number of the Product or Group the Customer wanted to rent. This field’s behavior is determined by the Transaction Type field (2). Select “Not Offered” if your organization does not stock the equipment requested by the Customer.
      6. Product Description / Group Description
        The description of the Product or Group the Customer wanted to rent. This field’s behavior is determined by the Transaction Type field (2).
      7. Product Type
        Whether the Product on the missed rental was a Rental or Sales Product. This field will only appear for for Product-level missed rentals (2).
      8. Qty Requested
        The number of Products the Customer requested.
      9. Rental Days Missed
        The number of days the Customer wanted to rent the Product(s).
      10. Value of Lost Rental/Sale
        The estimated revenue lost due to the missed rental.
      11. Reason Code
        The reason why the rental was missed. Missed rental reason codes are managed in Texada SRM, at System Maintenance → Configure System Settings → System → Missed Rental Status Codes.
      12. Additional Details
        Any additional comments about the missed rental.
      13. Contact
        The Customer contact for the missed rental.
      14. Cancel Button
        Click to cancel missed rental creation.
      15. Save Button
        Click to save the missed rental.