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Download a Work Order in Service Management (Next)

How to download a Work Order as a PDF in Service Management (Next).

In This Article

Introduction

Download a Work Order as a PDF when you need to share a Work Order with someone who does not have access to Service Management, but still needs the Work Order information. For example, if your Technician carried out a repair on a piece of equipment and later a customer disputes the condition of the equipment at the time of the repair, you can email a PDF of the Work Order to show the customer the results of the inspection the Technician carried out.

Download a Work Order

To download a Work Order as a PDF, do the following:

  1. Log in to Service Management (Next), then select Work Orders → List from the left navigation menu to open the Work Order List.
  2. Select the Work Order you would like to download to open the Work Order details page.
  3. Click the “Download PDF” button to download the Work Order as a PDF. Depending on your browser’s settings, you may be prompted to select a download location, or the file may be automatically downloaded to your Downloads folder.