Troubleshooting

CAT PartStore Error

How to address the "PARTSTORE ERROR" that occasionally occurs in Texada ServiceLink.


The “PARTSTORE ERROR” that occasionally occurs when using Texada ServiceLink indicates an issue with the Accenture API responsible for communication between the CAT Parts Store and ServiceLink.

If you encounter this error, please contact Texada support. Texada will contact Accenture on your behalf to resolve the situation.