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2026.0326 Service, Rental and Financials Product Updates

Introduction

These notes address new features and code fixes for version 2026.0326 of Service, Rental and Financials.

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Release Highlights

Service & Rental Mobile - AI Damage Detection

This feature will be available on Thursday, April 9th, 2026.

Texada is thrilled to announce the release of AI-powered damage detection for the Service & Rental mobile application!

Identifying equipment damage at the right moment—before it becomes a dispute, missed charge, or service delay—is one of the biggest challenges in rental operations. AI Damage Detection brings automation and consistency to this process by comparing equipment condition at check-out and return, helping your team quickly spot new damage and take action.

By leveraging AI-powered image analysis directly within your existing workflows, this feature enables faster inspections, reduces reliance on manual review, and provides a clearer, more objective record of equipment condition across the rental lifecycle.

Service, Rental and Financials (Next) (formerly Texada Web)

Ticket #

Description

TR-6708

Support for user-defined fields has been added to the Work Order List page.

TR-7453

The Accounts Opened Report in Service, Rental, and Financials (Next) is now only visible and accessible to users with the necessary permissions, matching existing behavior in Service, Rental, and Financials (Classic).

TR-7358

The Customer-Owned Equipment selection experience in Work Orders has been updated.

  • The equipment list in both Create and Edit Work Order screens now displays the following columns: External Equipment ID, Customer ID, Make, Model, Serial Number, and Description.
  • The Equipment # and Type columns have been removed.
  • Search functionality has been enhanced to allow filtering by the newly added fields.
  • When a customer-owned asset is selected, the updated fields are now displayed in the header for improved visibility.

TR-7057

The Create Work Order screen in Service Management (Next) has been updated to respect the Default Posting Type established in Service Management (Classic).

TR-7359

Resolved an issue affecting the Filters feature of tables throughout Service, Rental, and Financials (Next) in which the "Select All" checkbox used to select or deselect all items in a filter would occasionally be unresponsive.