Set Up and Manage Notifications

Email Notifications (Web Platform)

1. Log in to the Field Service Tracker web app.
2. Navigate to your settings and locate the email subscriptions area.
3. Select the types of notifications you want to receive for actions performed by other users on accounts you are assigned to.
4. Toggle your preferences and save changes.
5. You will receive external email notifications when another user takes action on your assigned accounts.

Mobile App Push Notifications

1. Open the Field Service Tracker mobile app and go to your Dashboard.
2. Scroll to the Push Notifications section.
3. Enable task notifications to receive mobile pop-up alerts for upcoming tasks.
4. Turn on inbox notifications for accounts, tasks, or notes to get pop-up notifications when another user adds a note, mentions you, assigns a task, or updates an account (such as adding contacts).
5. After toggling your preferences, exit the settings; notifications will be active as long as you are logged into the app.