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Creating a Pipeline & Stages

How to manage pipelines in Field Service Tracker.

Create a New Pipeline

  1. Go to Deals from the left-hand menu.
  2. Click the Gear icon in the top-left corner.
  3. View all created pipelines; a default pipeline will always be there.
  4. Click the (Plus) button in the top-right corner.
  5. Enter the Pipeline Name to create.
  6. Click Save.

Add or Edit Stages in a Pipeline

  1. Click the Gear icon in the Deals Page view all pipelines.
  2. Click the name of the pipeline you wish to add/edit stages.
  3. View current pipeline stages (Name, Status, Probability, etc...).
  4. Add, edit, or delete stages as needed:
    1. To Create a new Stage: Click the (Plus) button in the top-right corner.
    2. To Edit a current Stage: Click the (Pencil) to the right.
  5. Select Name, Stage Status, Select Probability of Close for the stage.
  • A pipeline must have at least one Open stage and one Closed stage.
  • Once these are created, the pipeline will be available on both the Web and Mobile platforms.