Technician Dashboard

An overview of the Technician Dashboard in Texada ServiceLink.

Dashboard

To access the Technician Dashboard, click the hamburger icon next to ServiceLink in the top navigation menu, then select Dashboard under Technician.

The Technician Dashboard displays a technician’s scheduled work for the current week. Use the button at the top left of the page to view previous and future week’s schedules. A daily safety message and any labor entries are displayed to the right.

Color-coded tabs at the top center display the number of hours for the current week displayed:

• Assigned – Hours that the supervisor has placed on the technician’s schedule.
• Not Reviewed – Hours submitted for approval but not yet approved.
• Approved – Hours that the supervisor has approved and sent to DBS.
• In Payroll – Hours that have been approved and have been paid to the technician.
• Rejected – Hours that have been sent back to the technician due to an error.
• Total – Total number of hours submitted in the period.

Click the down arrow to the left of a work order to view its segments and operations. A row of icons next to each segment gives you access to the Technician Data Entry form. Hover over an icon to display its name, then click on it to open the form.

As work is completed on a ticket, a technician can open this window to add/edit work details. Click on a tab to display different work order information and enter or edit work details as needed. Once a segment is completed and all work details have been entered, click the [Segment Completed] button.