Warranty
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      1. Texada Knowledge Base
      2. Service: ServiceLink
      3. Warranty

      Claims Pipeline

      An overview of the Claims Pipeline in Texada ServiceLink.

      Claims Pipeline

      To access the Claims Pipeline, click the hamburger icon next to ServiceLink in the top navigation menu, then select Claims Pipeline under Warranty.

      This page displays two tables of information regarding warranty claims, organized by CAT-specific claims and allied company claims.

      The top table displays information regarding Warranty Segments and the stages that they are currently in. Click on a row to display a detailed table of all warranty work orders currently in that specific stage.

      The bottom table displays information regarding Warranty Claims and the stages that they are currently in. Click on a row to display a detailed table of all warranty claims currently in that specific stage.

      Click on an individual work order to display its Warranty tab, where you can view that specific work order’s Warranty Segments and Warranty Claims.