Emailing a document to a customer for signature
The following documents can be sent by email for signature if the sender has the proper permissions role enabled for them:
- Contract Summary and Totals (Texada Web and SRM)
- Reservation Summary and Totals (Currently only in SRM)
- Rental Quote Summary and Totals (Currently only in SRM)
Steps
- From one of the above 3 screens, click the "eSign" Button
- At the bottom of the screen, you will find the "eSign" button.
- Click this button to generate an email request for a signature on the document.
- Select or Enter an Email Address:
- The "Select an Email Address" window will appear.
- Select an existing email address from the options presented, or manually enter a single email address for the recipient.
- Confirm and Send:
- Once you have selected or entered the email address, click "OK" (or the equivalent button) to confirm.
- Documents with active E-Signature requests will show as having the "eSign" button disabled
as an indication that a request has already been sent.
Notes:
- Sending Time: The document email for the signature request is sent when the totals screen is closed - and not when “OK” is clicked. This ensures that any last-minute changes you make to the document are reflected in the email received by the customer.
- Safety Sheets Included: Any Safety Sheets associated with the contract will automatically be included in the 'eSign' email sent to the customer.