Getting Started

Global Payments Support Contact Information

Contact information for Global Payments support.

Introduction

Texada Pay is powered by Global Payments, and as such, it may be necessary to contact Global Payments support when troubleshooting issues with Texada Pay. The following article provides contact information for Global Payments support personnel for Canada and the United States.

Support Contact Information

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Merchant Technical Support 

For reinstalls, processing issues or otherwise broken, existing merchant hardware orders, tracking info and incomplete shipments.

Client Care

For billing, credit, funding and fee questions/issues, account closures.

Installations

New merchants will call this line to schedule Merchant Portal Training.

PCI Assure

Merchants will call this line for questions about PCI compliance.