Describes how to reset your password or another user’s password in Texada Web.
Type
How to
Audience
All
Products
Texada Web
In This Article
Context
Reset your password when you can’t remember it anymore or for security reasons. If you have sufficient security permissions, you can reset another user’s password as well.
Before You Begin
Required: Internet connection, valid Texada Web login credentials, and access permissions
Optional: mobile device with an internet connection
Steps
Reset your password
- In your web browser, navigate to https://app.texadasoftware.com
The login page opens - Click Forgot password?
The reset password page opens - Type the email address associated with your profile or account in the Email field
- Click Reset Password
If the email address you typed in Step 3 is a match for the address on your profile, an email with a reset link is sent to that address - Access your email application
A password reset email is in your inboxNote: if you do not see a password reset email, check your spam/junk mail folder
- In the password reset email, click Reset Password
The change password page opens - Type a new password in the New Password field
- Re-type the new password from step 5 in the Confirm Password field
- Click Change Password
The new password reset successfully page opens
The password is updated - Click Return to sign in to return to the Texada login page
Reset another user’s password
Note: you require sufficient permissions to reset another user’s password
- In the Texada Web dashboard, click your profile
The profile drop-down opens - Use the profile drop-down to select Settings
The settings page opens in the main area - Click Users
The list of users opens - Click the user whose password you need to reset
The USER SETTINGS page for the selected user opens in the main area - Click Edit
- Click Reset Password
A pop-up opens - Click Yes
The user’s password is reset
A password reset email is sent to the email address in the user’s profile
Next Steps
Log In and Out of Texada Web | ||
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