Reset a Password in Texada Web

Describes how to reset your password or another user’s password in Texada Web.

Type

How to

Audience

All

Products

Texada Web

Context

Reset your password when you can’t remember it anymore or for security reasons. If you have sufficient security permissions, you can reset another user’s password as well.

Before You Begin

Required: Internet connection, valid Texada Web login credentials, and access permissions

Optional: mobile device with an internet connection

Steps

Reset your password

In your web browser, navigate to https://app.texadasoftware.com
The login page opens
Click Forgot password?
The reset password page opens
Type the email address associated with your profile or account in the Email field
Click Reset Password
If the email address you typed in Step 3 is a match for the address on your profile, an email with a reset link is sent to that address
Access your email application
A password reset email is in your inbox
Note: if you do not see a password reset email, check your spam/junk mail folder
In the password reset email, click Reset Password
The change password page opens
Type a new password in the New Password field
Re-type the new password from step 5 in the Confirm Password field
Click Change Password
The new password reset successfully page opens
The password is updated
Click Return to sign in to return to the Texada login page

Reset another user’s password

Note: you require sufficient permissions to reset another user’s password

In the Texada Web dashboard, click your profile
The profile drop-down opens
Use the profile drop-down to select Settings
The settings page opens in the main area
Click Users
The list of users opens
Click the user whose password you need to reset
The USER SETTINGS page for the selected user opens in the main area
Click Edit
Click Reset Password
A pop-up opens
Click Yes
The user’s password is reset
A password reset email is sent to the email address in the user’s profile