1. Texada Knowledge Center
  2. Information for Texada Customers


This article contains the information, resources, and updates regarding COVID-19.

Table of Contents

A message to our customers
Accessing the Texada Platform remote

List of COVID-19 resources

  • Rental industry resources
  • Government resources
  • Small to medium business assistance


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Dear valued customers,

At Texada, the well-being of our customers, our team, and the communities we serve is our top concern. In light of the impact surrounding COVID-19 (coronavirus), we want to make sure you have the information you need to make informed business decisions in the weeks to come.

At this time, Texada representatives will remain available to assist you through our usual channels. Including our customer support line, which is available 7:30 AM to 7:30 PM EST by calling 1 (800) 361 - 1233 or by emailing support@texadasoftware.com.

Texada representatives in the Asia Pacific region will also remain available to assist you through our usual channels. Including our customer, local support line, which is available 7:00 AM to 5 PM AEST by calling  1800 304 926  or by emailing asiasupport@texadasoftware.com.

As a precaution, we are temporarily restricting our business travel and on-site visits
. We ask for your co-operation as scheduled in-person meetings, training sessions, or projects may be conducted remotely or postponed if required.

For more information regarding the status of any ongoing service projects or training commitments, please reach out to your account executive or email us at info@texadasoftware.com.

To slow the infection rate of COVID-19, health organizations highly recommend social distancing, and many companies are seeking solutions to help them operate their businesses remotely. As a reminder, with your cloud-based Texada Platform, your staff can keep on top of their day to day tasks while working from home. 

As COVID-19 affects more members of our global community, we encourage both our customers and staff to continue to make decisions that prioritize health and safety first. 



Posted: March 17, 2020


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Accessing the Texada Platform Remotely

 As COVID-19 continues, the ability to flexibly access and complete work in a variety of locations is more important than ever.

All Texada Platform solutions are hosted through a globally accessible data center and are accessible anywhere with an internet-connected device.

As a reminder, each Texada client is provided a unique access URL for company operations, that is validated using user access security and encryption to secure company data.  This allows you to quickly transition to working remotely from home or on the road.

If you have any questions regarding how to access the Texada Platform remotely, please contact Texada Support at 1-800-361-1233 or at support@texadasoftware.com

Posted: March 30, 2020


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List of COVID-19 Resources

Rental industry resources

ARA Coronavirus Discussion Group

Source: ARA

HIRA Coronavirus Discussion Group

Source: HRIA

ARA Petition for Federal Support

Source: ARA

Rental Companies Aim to Adapt During COVID

Source: ARA

The Small Business Owner's Guide to the CARES Act

Source: California Rental Association

COVID-19 Cyber Security Awareness

Source: Hire and Rental Australia

ARA Takes Measures To Protect Rental Owners Amid COVID-19

Source: For Construction Pros

Regional/Government resources


Government introduces Canada Emergency Response Benefit to help workers and businesses

Source: Department of Finance Canada

List of essential workplaces (Ontario)

Source: Government of Ontario

COVID-19 info for Albertans

Source: Government of Alberta

United States

Occupational Safety and Health Administration (OSHA) Safety and Health Topics | COVID-19

Source: US Department of Labor

Small Business Disaster Relief

Source: US Small Business Administration 

Responding to Coronavirus

Source: US Chamber of Commerce

Employee Rights

Source: US Department of Labor

Australia and New Zealand

Treasury - Support for Businesses

Source: Australian Government Treasury

ATO - COVID 19 Information

Source: Australian Taxation Office

Fair Work Australia - COVID 19

Source: Fair Work Australia

Aus Bank Relief - COVID 19 Information

Source: Ausbanking.org

NZ Government Resources

Source: NZ Government

NZ Work Safe - Level 4 Approach

Source: NZ Work Safe


Small to Medium Business Assistance

Facebook Small Business Grants

Source: Facebook

Google COVID Resources

Source: Google

How to Survive a Recession and Thrive Afterward

Source: Harvard Business Review