View the Details of a Ticket in Texada Mobile
Describes how to view the details of a ticket in Texada Mobile.
Type
How to
Audience
Texada Mobile Driver
Products
Texada Mobile
Context
View the details of a ticket to learn more about the specific requirements of the ticket, or when you need to update the details or status of the ticket.
Before You Begin
Required: Mobile device with internet connection and Texada Mobile installed, valid Texada Mobile account, valid login credentials and access permissions, existing ticket
Steps
To view the details of a ticket, do the following:
- In the Texada Mobile dashboard, navigate to Tickets
The list of tickets that are assigned to you opens - Do one of the following:
- Tap ALL to view a list of all tickets that are assigned to you
- Tap Delivery to view a list of delivery tickets that are assigned to you
- Tap Pick Up to view a list of pickup tickets that are assigned to you
- Tap Task to view a list of task tickets that are assigned to you
- Locate and tap the ticket you need to view the details of
The details page for the ticket opens