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      View the Details of a Ticket in Texada Mobile

      Describes how to view the details of a ticket in Texada Mobile.

      Type

      How to

      Audience

      Texada Mobile Driver

      Products

      Texada Mobile

      Context

      View the details of a ticket to learn more about the specific requirements of the ticket, or when you need to update the details or status of the ticket. 

      Before You Begin

      Required: Mobile device with internet connection and Texada Mobile installed, valid Texada Mobile account, valid login credentials and access permissions, existing ticket

      Steps

      To view the details of a ticket, do the following:

      1. In the Texada Mobile dashboard, navigate to Tickets
        The list of tickets that are assigned to you opens
      2. Do one of the following:
        1. Tap ALL to view a list of all tickets that are assigned to you
        2. Tap Delivery to view a list of delivery tickets that are assigned to you
        3. Tap Pick Up to view a list of pickup tickets that are assigned to you
        4. Tap Task to view a list of task tickets that are assigned to you
        5. Locate and tap the ticket you need to view the details of
          The details page for the ticket opens