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Browsing Work Orders in Texada Mobile

Everything you need to know about browsing the list of open and assigned Work Orders in the Texada Mobile Application.

Quick Reference

  1. To browse Work Orders in Texada Mobile, tap the Work Orders icon (Work Orders) at the bottom of the screen.
  2. Work Orders in Texada Mobile are sorted into three categories:
    1. Assigned: Work Orders that have been assigned to you by a dispatcher in Texada Web.
    2. Open: Open Work Orders that have not yet been assigned to a mechanic.
    3. Complete: Work Orders that you have already completed.
  3. The Work Orders tab in Texada Mobile provides two different views for browsing open and assigned Work Orders:
    1. List view: See open or assigned Work Orders in a list.
    2. Map view: See open or assigned Work Orders as pins on a map.
  4. To switch between list view and map view, tap the map / list icon (Map Icon / List Icon) in the top-right corner of the screen.
  5. In both list view and map view, you can search for a particular Work Order by typing into the search bar, or by tapping the barcode icon (Barcode Icon) to scan an asset’s barcode and be taken directly to the related Work Order.
  6. Complete Work Orders can be viewed from the Schedule tab; see “Viewing the Work Order and Ticket Schedule in Texada Mobile” for more information.

Introduction

The Work Orders tab of the Texada Mobile application provides mechanics and other field operators with a convenient place to review both the Work Orders that have been assigned to them, and other open Work Orders currently in the system. The following article will provide instructions on how to browse open and assigned Work Orders in Texada Mobile.

Viewing Open and Assigned Work Orders

In Texada Mobile, Work Orders are sorted into three broad categories:

  1. Assigned: Work Orders that have been assigned to you by a dispatcher in Texada Web, or created and self-assigned by you in Texada Mobile.
  2. Open: Open Work Orders that have not yet been assigned to a mechanic.
  3. Complete: Work Orders that you have already completed.

Open and assigned Work Orders can be viewed from the Work Orders tab. Complete Work Orders can be viewed from the Schedule tab; for more information, see “Viewing the Work Order and Ticket Schedule in Texada Mobile”.

The Work Order tabs offers two different views for browsing Work Orders:

  1. List view: See open or assigned Work Orders in a list.
  2. Map view: See open or assigned Work Orders as pins on a map.

To open the Work Orders tab, tap the Work Orders icon (Work Orders) at the bottom of the screen. By default, your assigned Work Orders will be displayed in list view.

List View

This screen displays assigned or open Work Orders as a list. Tap anywhere on a Work Order to view more detailed information; see “Viewing The Details of a Work Order in Texada Mobile” to learn more.

Work Orders - Assigned Numbered

  1. Map View / List View Toggle
    Tap the map icon (Map Icon) to switch to map view. 
  2. Assigned / Open Toggle
    Use this toggle to switch between viewing Work Orders that are currently assigned to you, and all open Work Orders in the system. When viewing open Work Orders, you will have the option of requesting to be assigned to Work Orders that you wish to complete. See “Request Assignment to a Work Order in Texada Mobile” for more information.
  3. Search Bar
    Begin typing here to search the list of Work Orders. This will search by Work Order number, asset name, customer name, and customer address.
  4. Scan Code
    If you are working with an asset, you can use this button to open your device’s camera and scan the asset’s barcode. This will open the Work Order associated with the asset scanned.
  5. Work Order Details
    Basic information for each Work Order will appear in this list, including its Work Order number, current status, asset information, and customer information. Tap anywhere on this panel to view detailed information for the Work Order. The color of the Work Order’s number indicates its priority:
    • Black: Low priority.
    • Orange: Moderate priority.
    • Red: Critical priority.
  6. Work Order Status
    The Work Order’s current status. See “About Work Order Statuses in Texada Web and Texada Mobile” for more information.
  7. New Work Order
    Tap the green plus icon (Green Plus) to create a new Work Order. See “Create a Work Order in Texada Mobile” for more information.

Map View

When viewing the list of Work Orders, tap the map icon (Map Icon) in the top-right corner of the screen to switch to map view. This screen, powered by Google Maps (Android) or Apple Maps (iPhone), will display all assigned or open Work Orders as pins on a map, based on the location of their work site.


Work Orders - Map View Numbered

  1. Map View / List View Toggle
    Tap the list icon (List Icon) to switch to list view.
  2. Assigned / Open Toggle
    Use this toggle to switch between viewing Work Orders that are currently assigned to you, and all open Work Orders in the system. When viewing open Work Orders, you will have the option of requesting to be assigned to Work Orders that you wish to complete. See “Request Assignment to a Work Order in Texada Mobile” for more information.
  3. Search Bar
    Begin typing here to search the list of Work Orders. This will search by Work Order number, asset name, customer name, and customer address.
  4. Scan Code
    If you are working with an asset, you can use this button to open your device’s camera and scan the asset’s barcode. This will open the Work Order associated with the asset scanned.
  5. Map
    Work Orders are displayed as pins on the map. If you have given the Texada Mobile application permission to view your location, your current location will also be displayed. Note that the appearance of the map will differ depending on your device. You can pan the map by swiping with one finger, and zoom in and out by pinching with two fingers. Tap the target icon (Target Icon 2) to center the map on your location.
  6. Work Order Pins
    The position of each pin is determined by the address of the work site. Tap a pin once to see its Work Order number. Tap the Work Order number to view the details for that Work Order.
  7. New Work Order
    Tap the green plus icon (Green Plus) to create a new Work Order. See “Create a Work Order in Texada Mobile” for more information.