Information for Texada Customers
SRM (Systematic Rental Management)
Change the Status of a Ticket to Completed in Texada Mobile
Describes how to change the status of a ticket to Completed in Texada Mobile.
Texada Mobile Driver
Change the status of a ticket to Completed once you have successfully unloaded all the assets on a ticket. The Counter then can view the ticket in Texada Web and close the ticket, which begins the billing cycle for your customer, where applicable.
Before You Begin
Required: Mobile device with internet connection and Texada Mobile installed, valid Texada Mobile account, valid login credentials and access permissions, existing ticket with the Unloading status
To change the status of a ticket to Completed, do the following:
- In the Texada Mobile dashboard, tap Tickets
The list of tickets that are assigned to you opens
- Locate and tap the ticket with the Unloading status that you need to update to Completed status
The ticket details page opens
- Ensure all assets on the ticket are in the UNLOADED status
- Tap Ticket Complete
The ticket status is updated to Completed