Administration Panel - Requests
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      3. Administration Panel - Requests

      Delete an Equipment Service Request in GateWay

      Describes how to permanently delete an equipment service request in the GateWay administration panel.

      Type

      How to

      Audience

      GateWay Administrator

      Products

      GateWay administration panel

       

      Context

      Delete an equipment service request in the administration panel to keep your list of equipment service requests clean and up-to-date. 

       

      Before You Begin

      Required: Internet connection, valid GateWay account, valid SRM account, valid login credentials and access permissions, existing equipment service request

       

      Steps

      To delete an equipment service request, do the following:

      1. In the administration panel menu bar, navigate to Requests > Equipment Service
        The Equipment Service Request page opens in the main area
      2. Locate the service request you need to delete and click Delete
        A popup opens
      3. Click OK
        The service request is removed from the list of service requests
        The service request is permanently deleted

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