Customer Access Portal - Rentals
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      2. Rental: GateWay
      3. Customer Access Portal - Rentals

      Edit the Purchase Order Number on an Open or Overdue Rental Contract in GateWay

      Describes how to update the purchase order number on an open or overdue rental contract in the customer access portal.

      Type

      How to

      Audience

      All

      Products

      GateWay’s customer access portal

       

      Context

      Edit the purchase order number on an open or overdue rental contract when you need to update the number or add it if a PO # was not added. 

       

      Before You Begin

      Required: Internet connection; valid GateWay account; valid login credentials and access permissions; existing open or overdue rental contract; existing purchase order number

       

      Steps

      To edit the purchase order number on a rental contract, do the following:

      1. In the customer access portal menu bar, do one of the following:
        1. Navigate to Rentals > Open to change the purchase order number on a contract for open rented equipment
        2. Navigate to Rentals > Overdue to change the purchase order number on a contract for overdue rented equipment
        The list of rented equipment opens in the main area
      2. Click the rental contract you need to change the purchase order number for
        The contract details popup opens
      3. Type the updated purchase order number in the Purchase Order # field then click Save Changes
        The purchase order number is updated for this contract

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