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Enable an SRM User to Access Texada Web and/or Texada Mobile

Describes how to grant Texada Web and/or Texada Mobile service or logistics manager access to an existing SRM user.

Type

How to

Audience

SRM Administrator

Products

SRM, Texada Web, Texada Mobile

Before You Begin

Required: Valid SRM account, valid Texada Web account, valid login credentials and access permissions, existing SRM user, existing division, existing location

Context

Enable an SRM user to access Texada Web to allow them to access Texada Web and/or Texada Mobile to take advantage of their functionality.

Note: This article covers the minimum required steps to create a service manager, logistics manager, or other user and grant them Texada Web and/or Texada Mobile access. For more detailed coverage of creating a user, see “Create a Texada Web User in SRM”.

Divisions and Locations

The division and location the user is assigned to during the process is vitally important. You can enable a user to view the information related to one, some, or all divisions and locations in Texada. Setting this up for a user has a dramatic effect on the data they have access to. See “Add a Texada Web and/or Texada Mobile User to Multiple Divisions in SRM” for more information on how to add a user to multiple divisions. 

In addition, when setting up a user for multiple divisions, you have the ability to set different security roles for each division, giving you full flexibility in terms of what your users can see and do in Texada Web and/or Texada Mobile. For example, a user might have permission to edit a work order in one division, but only view work orders in another. See “About Permissions and Menu Access in Texada Web and Texada Mobile” for more information on controlling what users can see and do. 

Drivers and Technicians

When enabling a driver or technician user, there are additional steps required for each role that are not required for the other roles. These steps add the driver(s) or technician(s) to any driver or technician selection dropdowns in certain parts of Texada Web and/or Texada Mobile, such as work orders or tickets. 

Steps

To enable an SRM user to access Texada Web and/or Texada Mobile, do the following:

  1. In SRM, navigate to System Maintenance > Configure System Settings > Security > General Settings
  2. Next to Operators, click more options FLWAUsersEnable1
    The Operators popup opens
    FLWAUsersEnable2-1
  3. Double click the user profile you need to enable Texada Web and/or Texada Mobile access
    The user profile details popup opens
    FLWAUsersEnable3
  4. Check Texada Web and/or Texada Mobile Access
  5. Use the Default Division dropdown to do one of the following:
    • Select the division the user can access if the user can only access a single division
    • Select nothing if the user can access the Head Office only
  6. Do one of the following next to Prompt for Division:
    • Click Yes if the user can access all divisions
    • Click No if the user can only access a single division
  7. Use the Default Location dropdown to do one of the following:
    • Select the location the user can access if the user can only access a single location
    • Select nothing if the user can access the head office only
  8. Do one of the following next to Prompt for Location
    • Click Yes if the user can access all locations
    • Click No if the user can only access a single location
    • Click Division if the location should always be the same as the division
  9. Next to Security Roles, click more options FLWAUsersEnable1to select a security role(s) for this user profile
    The Assigned Security Roles popup opens and displays a list of security roles that are assigned to the user
    FLWAUsersEnable5
  10. Check any security roles that apply to this user profile for this division/location(s)
    Note: You must select a minimum of one security role in order for the user to be able to log in
  11. Click Accept
    The security role permission(s) and menu access are applied to this user role for the selected division/location(s)
    Note: See “Assign Permissions and Menu Access to a Role in SRM for a Texada Web and/or Texada Mobile User” for more information on what permissions and menu access apply to the security role(s)
  12. Click Accept
    The user can log into Texada Web and/or Texada Mobile
    Notes
    • The SRM administrator must inform the user that they now have Texada Web and/or Texada Mobile access
    • See “Log In and Out of Texada Web” or “Log In and Out of Texada Mobile” for more information on how to get started in Texada Web and/or Texada Mobile 
    • You may receive a message notifying you that there are more users set up than you are currently licensed for. If this occurs, you can disable some of the users to free up licenses or contact sales@texadasoftware.com to arrange for more licenses

Next Steps

Create a Texada Web and/or Texada Mobile User in SRM   Log In and Out of Texada Web
 

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