Notify a Technician When a Requested Part is Available

Describes how to send a notification from Texada Web to a technician who is using Texada Mobile when a part becomes available.

Type

How to 

Audience

Texada Web Service Manager or Counter

Products

Texada Web, Texada Mobile

Context

Use Texada Mobile’s requested parts notifications to ensure your technicians get the parts they need as soon as they are available, enabling them to spend more time in the field assisting your customers. 

 

Notify a technician that a requested part is available when the part comes in. The technician is immediately notified that the part is available and can return to the yard to pick it up. After the pickup is complete, the technician uses Texada Mobile to mark the part as issued, keeping the quantity you have on hand up to date in your inventory. 

Before You Begin

Required: Internet connection; valid Texada Web login credentials and access permissions; existing part; existing requested part; existing technician

Optional: Mobile device with an Internet connection

 

Steps

To notify a technician when a requested part becomes available, do the following:

  1. In the Texada Web menu bar, navigate to Inventory > Requested Parts
    The list of requested parts opens in the main area
    FLWAInventoryRequested_PartsNotify1

Locate the requested part you need to notify a technician about then click Notify
The technician is notified
Note: The part remains in the list of requested parts until the technician uses Texada Mobile to mark the part as issued

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