"Error Configuring EMV device" when processing an Open Edge Transaction

With the Open Edge Credit Card Authorization Processing configured and enabled, the error "Error Configuring EMV device" displays when attempting to process a credit card transaction.

Currently the Open Edge software processing is only supported in the Google Chrome browser platform. Attempting to process a credit card transaction in another browser platform (Firefox, Microsoft Edge, Internet Explorer, etc) can cause this error to appear.


  1. Google Chrome is being used
  2. All available browser updates for Google Chrome has been performed.