Describes how to use the ecommerce website’s search functionality to locate a product or category.
Type
How to
Audience
GateWay Customer, Guest, Salesperson
Products
GateWay ecommerce
Context
Search for a product or product category on a company’s ecommerce website when you know what you are looking for.
For example, if you are looking to purchase or rent a bulldozer from the company, you can perform a search for bulldozers.
Before You Begin
Required: Internet connection, existing product
Steps
To search for a product or category, do the following:
- Do one of the following:
- In the website’s header bar, type a search term, such as the product name in the Search products/categories field, and click search
- In the menu bar, type a search term in the Filter by Keyword field, and click search
The list of products in the main area is filtered to reflect your search terms - In the website’s header bar, type a search term, such as the product name in the Search products/categories field, and click search