Search for a Product or Category in Ecommerce

Describes how to use the ecommerce website’s search functionality to locate a product or category.

Type

How to

Audience

GateWay Customer, Guest, Salesperson

Products

GateWay ecommerce

Context

Search for a product or product category on a company’s ecommerce website when you know what you are looking for.  

For example, if you are looking to purchase or rent a bulldozer from the company, you can perform a search for bulldozers. 

Before You Begin

Required: Internet connection, existing product

Steps

To search for a product or category, do the following:

  1. Do one of the following:
    1. In the website’s header bar, type a search term, such as the product name in the Search products/categories field, and click search
    2. In the menu bar, type a search term in the Filter by Keyword field, and click search

    The list of products in the main area is filtered to reflect your search terms

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