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Search for a Ticket in the FleetLogic Web Application

Describes how to search the list of tickets in the FleetLogic web application.

Type

How to

Audience

FleetLogic Counter

Products

FleetLogic web application

Context

As your list of tickets grows, you can use the search and filter functionality to quickly locate the ticket you need to view. You can use the customization functionality to set up your list of tickets to only display the information you need in the way you need for your business. 

See: “Customize a List in the FleetLogic Web Application” for more information on customizing and filtering the list of tickets.

Before You Begin

Required: Internet connection; valid FleetLogic login credentials and access permissions; existing ticket

Optional: Mobile device with an internet connection

 

Steps

Search for a Ticket

  1. In the FleetLogic menu bar, do one of the following:
    1. Navigate to Tickets > Pickup to view the list of tickets for equipment that is ready for pickup from your customer
    2. Navigate to Tickets > Delivery to view the list of tickets for equipment that is ready for delivery to your customer
    3. Navigate to Tickets > Task to view the list of tickets for equipment that needs to be moved from one of your customer’s site to another of their sites
    The list of existing tickets opens
  2. Type information about the ticket you need to find, such as the ticket number, in the Searchfield
    The list of existing tickets updates to reflect your search terms

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