View the Details of a Ticket in the FleetLogic Mobile Application

Describes how to view the details of a ticket in the FleetLogic mobile application.

Type

How to

Audience

FleetLogic Driver

Products

FleetLogic mobile application

Context

View the details of a ticket to learn more about the specific requirements of the ticket, or when you need to update the details or status of the ticket. 

Before You Begin

Required: Mobile device with internet connection and mobile application installed, valid FleetLogic account, valid login credentials and access permissions, existing ticket

Steps

To view the details of a ticket, do the following:

  1. In the FleetLogic mobile application dashboard, navigate to Tickets
    The list of tickets that are assigned to you opens
  2. Do one of the following:
    1. Tap ALL to view a list of all tickets that are assigned to you
    2. Tap Delivery to view a list of delivery tickets that are assigned to you
    3. Tap Pick Up to view a list of pickup tickets that are assigned to you
    4. Tap Task to view a list of task tickets that are assigned to you
  3. Locate and tap the ticket you need to view the details of
    The details page for the ticket opens

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