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View the Details of an In-Yard Return in FleetLogic

Describes how to access and view the details of an in-yard return in FleetLogic.

Type

How to

Audience

FleetLogic Service Manager, Logistics Manager, Counter

Products

FleetLogic Web and Mobile Apps

Context

View the details of an in-yard return when you need to gain insight into the circumstances of a return. For example, if a piece of equipment was returned in damaged condition, you can access the return details to view the photos the driver took of the equipment at the pickup location. 

Before You Begin

Required: Internet connection; valid FleetLogic login credentials and access permissions; existing in-yard return

Optional: Mobile device with an Internet connection

 

Steps

  1. In the FleetLogic menu bar, navigate to Returns > In-Yard Returns
    The list of in-yard returns opens in the main area
  2. Click the in-yard return you need to view the details of
    The Return Info pop-up opens
  3. Optional: Click the Assets tab to view information about any assets associated with the in-yard return, such as the product number or asset status
  4. Optional: In the Assets tab, click a column header to sort the list of assets from high to low or vice-versa
  5. Optional: Click the Photo tab to view any photos that are associated with the in-yard return
    Note: The photos are taken in the FleetLogic mobile application
  6. Optional: In the Photo tab, click a photo to view a large version of the photo

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