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The Equipment List

All about the Equipment List page in the E-Commerce Customer Access Portal.

In This Article

Introduction

A customer-owned Asset is an Asset that is owned by the customer instead of the rental company. Customer-owned Assets allow customers to create Work Orders for Assets without registering them to the rental company’s inventory.

The Equipment List page in the E-Commerce Customer Access Portal allows customers to view, edit, and add customer-owned Assets, as well as request service for these Assets. It can be thought of as a customer-facing version of the Customer Owned Asset List in Rental Management (Next):

 

Customer Owned Asset List

Equipment List

Location

Rental Management (Next)

E-Commerce Customer Access Portal

Available To

Rental company staff

Customers

Shows

Customer-owned Assets for all customers

Customer-owned Assets for one customer


To reach the Equipment List page, log in to the E-Commerce Customer Access Portal, then select Equipments → Equipment List from the left navigation menu.

Equipment List Page

  1. Search Bar
    Begin typing into the search bar to filter the equipment list by the text entered. This will search by Product #, Model, and Serial #.
  2. Equipment List Table
    This table lists customer-owned equipment belonging to the customer that is currently logged in. The appearance of this table can be modified; see “Working With Tables” for more information.
  3. Additional Options
    Click the three dots next to a piece of equipment to access additional options:
    1. Equipment Details
      Click to view Equipment Details for that piece of equipment.
    2. Request Service
      Click to request service for that piece of equipment.
  4. Customer-Owned Equipment
    Each row in the Equipment List table represents a customer-owned Asset. Click on an Asset’s row to open its details.
  5. Add New Equipment Button
    Click to register a new piece of customer-owned equipment. See “Add / Edit Equipment” (article forthcoming) for more information. 

Equipment List Table - Columns

The Equipment List table comprises the following columns:

  • Customer Equipment ID: The equipment’s unique ID in the customer’s equipment management system.
  • Equipment Description: The equipment’s description.
  • Manufacturer: The equipment’s manufacturer.
  • Model: The equipment’s model number.
  • Serial #: The equipment’s serial number.
  • Status: The equipment’s current status (Active or Inactive).
  • Hour Meter: The equipment’s current meter reading, in hours.