Delete an Equipment Service Request in GateWay

Describes how to permanently delete an equipment service request in the GateWay administration panel.


How to


GateWay Administrator


GateWay administration panel



Delete an equipment service request in the administration panel to keep your list of equipment service requests clean and up-to-date. 


Before You Begin

Required: Internet connection, valid GateWay account, valid SRM account, valid login credentials and access permissions, existing equipment service request



To delete an equipment service request, do the following:

  1. In the administration panel menu bar, navigate to Requests > Equipment Service
    The Equipment Service Request page opens in the main area
  2. Locate the service request you need to delete and click Delete
    A popup opens
  3. Click OK
    The service request is removed from the list of service requests
    The service request is permanently deleted

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