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Add a Photo to a Work Order in Texada Mobile

Describes how to add a photo to a work order, ticket, inspection, or in-yard return in Texada Mobile.

Type

How to

Audience

Texada Mobile Technician

Products

Texada Mobile

In This Article

Context

Typically when you add a photo in Texada Mobile, you are taking photos of the equipment you are either about to rent to a customer, or that you have rented.  You can add photos at the following times:

  • Before and after you complete the work on a work order to clearly establish the condition of the equipment  
  • On a ticket during loading and unloading
  • While completing an inspection
  • During an in yard return

Adding photos protects you and your company in the event of any customer disputes by clearly establishing the condition of your equipment at every needed point during a transaction.  

You can take a photo directly in the app or add one from your device’s internal storage if you have already taken the photo.

Before You Begin

Required: Mobile device with internet connection, functioning camera, and Texada Mobile installed, valid Texada Mobile account, valid login credentials and access permissions

Optional: Existing work order with the Assigned, In Progress or Paused status, existing ticket with the Loading or Unloading status, in progress in yard return, existing inspection with a photo field

Steps

Take a photo using the app

  1. Navigate to a section of the app where you can take a photo
    FLMAPhotoAdd1
  2. Tap Add Photo
    The Add Photo popup opens
    FLMAPhotoAdd2
  3. Tap Camera
    The take photo page opens
    FLMAPhotoAdd3
  4. Position your device so that it takes a clear picture of the asset
  5. Optional: Tap the take photo page to select a focal point for your device’s camera to automatically focus on if your image looks blurred
  6. Optional: Tap camera FLMAPhotoAdd4to toggle between the front and rear cameras on your device
    Note: Your device must support this mode
  7. Optional: Tap settings FLMAPhotoAdd5to access your device’s camera settings
    Note: Your camera’s available settings vary by device
  8. Optional: Tap, hold, and drag the take photo button to the left to zoom the image out
    FLMAPhotoAdd6
  9. Optional: Tap, hold, and drag the take photo button to the right to zoom the image in
    FLMAPhotoAdd7
  10. Optional: Tap skin toneFLMAPhotoAdd8 to select the skin tone setting for the photo
    FLMAPhotoAdd9
  11. Optional: Swipe beneath the take photo button to select a pre-set photo mode
    FLMAPhotoAdd10
  12. Tap the photo button to take the photo
    FLMAPhotoAdd11
  13. Tap OK
    The photo is added to the section

Add a photo from your device’s internal storage

  1. Navigate to a section of the app where you can select a photo
    FLMAPhotoAdd12
  2. Tap Add Photo
    The Add Photo popup opens
    FLMAPhotoAdd13
  3. Tap Image Gallery
    Your device’s photo gallery opens
    FLMAPhotoAdd14
  4. Tap the image you need to add to the section
    The photo is added to the section