Describes how to access and update an existing user account profile in the customer access portal.
Type
How to
Audience
GateWay Company Administrator
Products
GateWay’s customer access portal
Context
Edit a user account profile when you need to update the information in the profile. For example, you can update a user’s phone number if they get a new one.
Before You Begin
Required: Internet connection, valid GateWay account, valid login credentials and access permissions
Steps
To edit an existing user account profile, do the following:
- In the customer access portal header bar, use the user menu to select Manage Users
The Manage Users page opens in the main area - Click the user account you need to edit
The Edit User popup opens - Make any needed updates to the user profile
- Click Save
The user account profile is updated
Related Articles
- About GateWay
- About Users in GateWay
- Log In and Out of the Customer Access Portal
- Reset or Change Your Password in the Customer Access Portal
- Edit a User Account in the Administration Panel
- Create a User Account for Another User in the Customer Access Portal
- Set Up Access Permissions in the Customer Access Portal
- Create Your User Account in the Customer Access Portal
- Search the List of User Accounts in the Customer Access Portal