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Edit a User Account in the Customer Access Portal

Describes how to access and update an existing user account profile in the customer access portal.

Type

How to

Audience

GateWay Company Administrator

Products

GateWay’s customer access portal

 

Context

Edit a user account profile when you need to update the information in the profile. For example, you can update a user’s phone number if they get a new one. 

Before You Begin

Required: Internet connection, valid GateWay account, valid login credentials and access permissions

 

Steps

To edit an existing user account profile, do the following:

  1. In the customer access portal header bar, use the user menu to select Manage Users

    The Manage Users page opens in the main area
  2. Click the user account you need to edit
    The Edit User popup opens
  3. Make any needed updates to the user profile
  4. Click Save
    The user account profile is updated

 

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