Customer Access Portal
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      Edit a User Account in the Customer Access Portal

      Describes how to access and update an existing user account profile in the customer access portal.

      Type

      How to

      Audience

      GateWay Company Administrator

      Products

      GateWay’s customer access portal

       

      Context

      Edit a user account profile when you need to update the information in the profile. For example, you can update a user’s phone number if they get a new one. 

      Before You Begin

      Required: Internet connection, valid GateWay account, valid login credentials and access permissions

       

      Steps

      To edit an existing user account profile, do the following:

      1. In the customer access portal header bar, use the user menu to select Manage Users

        The Manage Users page opens in the main area
      2. Click the user account you need to edit
        The Edit User popup opens
      3. Make any needed updates to the user profile
      4. Click Save
        The user account profile is updated

       

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