Customer Access Portal
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      1. Texada Knowledge Base
      2. Rental: GateWay
      3. Customer Access Portal

      Log In and Out of GateWay's Customer Access Portal

      Describes how to log in and out of GateWay’s customer access portal.

      Type

      How to

      Audience

      GateWay Administrator, Customer, Salesperson, Guest

      Products

      GateWay’s customer access portal

      Context

      Log into GateWay’s customer access portal as a customer, salesperson, or guest user when you need to view your purchase history, invoices, or update your personal account information. Log out of the customer access portal when you are finished working with it as a best practice to ensure the security of your data. 

      Before You Begin

      Required: Internet connection, valid GateWay account, valid login credentials and access permissions

      Steps

      Log in to the customer access portal

      1. In your web browser, navigate to your ecommerce website login page
        The login page opens
      2. Type the email address associated with your GateWay account in the E-mail field
      3. Type your password in the Password field
      4. Click Sign In
        You are logged into the customer access portal
        If you have access to multiple companies, the Company List page opens

        If you have access to a single company, the customer access portal dashboard page opens

      Log out of the customer access portal

      1. In the customer access portal header bar, navigate to the user menu
      2. Click Log Out
        You are logged out of the customer access portal

       

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