Customer Access Portal - Rentals
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      2. Rental: GateWay
      3. Customer Access Portal - Rentals

      View the Details of a Rental Contract in GateWay

      Describes how to access and view the details of an open, overdue, or closed contracts in the customer access portal.

      Type

      How to

      Audience

      GateWay Customer, Salesperson

      Products

      GateWay’s customer access portal

       

      Context

      View the details of a rental contract when you need to view information about the rental all in one place without having to filter the information in the list of rented equipment. 

      Before You Begin

      Required: Internet connection; valid GateWay account; valid login credentials and access permissions; existing rental contract

       

      Steps

      To view the details of a rental contract, do the following:

      1. In the customer access portal menu bar, do one of the following:
        1. If you need to view the details of an open rental contract, navigate to Rentals > Open
        2. If you need to view the details of an overdue rental contract, navigate to Rentals > Overdue
        3. If you need to view the details of a closed rental contract, navigate to Rentals > Closed
        The list of rentals opens in the main area
      2. Click the rental contract you need to view the details of
        The details popup for that contract opens

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