Customer Access Portal - Rentals

View the Details of a Rental Contract in GateWay

Describes how to access and view the details of an open, overdue, or closed contracts in the customer access portal.

Type

How to

Audience

GateWay Customer, Salesperson

Products

GateWay’s customer access portal

 

Context

View the details of a rental contract when you need to view information about the rental all in one place without having to filter the information in the list of rented equipment. 

Before You Begin

Required: Internet connection; valid GateWay account; valid login credentials and access permissions; existing rental contract

 

Steps

To view the details of a rental contract, do the following:

  1. In the customer access portal menu bar, do one of the following:
    1. If you need to view the details of an open rental contract, navigate to Rentals > Open
    2. If you need to view the details of an overdue rental contract, navigate to Rentals > Overdue
    3. If you need to view the details of a closed rental contract, navigate to Rentals > Closed
    The list of rentals opens in the main area
  2. Click the rental contract you need to view the details of
    The details popup for that contract opens

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