Manually Process a Banking Payment Using Texada Pay in Canada, Australia, and New Zealand

Describes how to manually process a bank account payment using Texada Pay in Canada, Australia, and New Zealand.

Type

How to

Audience

SRM Counter and Bookkeeper

Products

SRM, Texada Pay

Context

Manually process a banking payment if your customer prefers to pay using Texada Pay via direct withdrawal from a bank account over the phone. 

 

If the customer allows it, you can capture their bank account information and store it in SRM as an on-file bank account. This is useful if you have a new customer that anticipates they will do further business with you and wants the convenience of automatic payments. 

 

If your customer opts to add their banking information on-file, follow the directions in: “Add a Bank Account On-File for Use With Texada Pay in Canada, Australia, and New Zealand”.

 

Note: You can use this bank account with any part of SRM involving customer payments, except Accounts Receivable Customer Payments (AR03)

Before You Begin

Required: valid bank account number, valid bank routing number, valid SRM account and access permissions, Texada Pay is set up for bank accounts/EFT payments, existing Type M payment method

 

Steps

To manually make a payment using a bank account over the phone with Texada Pay, do the following:

  1. On the SRM Navigation page, navigate to anywhere you can process a debit payment using Texada Pay, such as a contract
  2. Add any relevant information to the form
  3. Use the Deposit/Payment Method dropdown to select a Type M Payment
    Note: See “Set Up Payment Methods in Texada Pay for more information on the different types of payment and how to set them up
  4. Type the amount to be paid using this method in the Amount Of Payment field
  5. Click Accept
    The Texada Pay - Select Card Type pop-up opens
  6. Click Electronic Check
    The Texada Pay Banking Information popup opens
  7. Type the customer’s first name in the First Name field
  8. Optional: Type the customer’s middle name in the Middle Name field
  9. Type the customer’s last name in the Last Name field
  10. Use the Account Type dropdown to select the type of bank account you need to add
  11. Type the account number in the Account Number field
  12. Type the BSB/Security number for the account in the BSB Number field
  13. Optional: Check Auto Pay if you need to process automatic payments during cycle billing to this bank account
  14. Click OK
    The Information popup opens
  15. Click OK
    The payment information is submitted to the bank

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