Processing Payments
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      1. Texada Knowledge Base
      2. Rental: Texada Pay
      3. Processing Payments

      Process an On File Bank Account Payment Using Texada Pay in Canada, Australia, and New Zealand

      Describes how to process an on-file bank account payment using Texada Pay in Canada, Australia, and New Zealand.

      Type

      How to

      Audience

      SRM Counter and Bookkeeper

      Products

      SRM, Texada Pay

      Context

      Process an on-file bank account payment through Texada Pay when your customer prefers to pay directly from their bank account. You can either manually pay for each transaction or can set up a bank account to automatically pay during cycle billing. 

       

      Texada recommends that you only have one on-file credit card or bank account selected as auto-pay, as the automatic pay functionality will use the first account or card in the list with auto-pay enabled.

       

      Note: You can use this bank account with any part of SRM involving customer payments, except Accounts Receivable Customer Payments (AR03)

      Before You Begin

      Required: valid SRM account and access permissions, SRM instance that has Texada Pay set up (see: “Set Up Texada Pay in Canada” or “Set Up Texada Pay in Australia and New Zealand”), valid on-file banking information, Texada Pay is set up for bank accounts/EFT payments, existing Type F payment method

      Steps

      To process an on-file bank account payment, do the following:

      1. On the SRM navigation page, navigate to anywhere you can process a payment using Texada Pay, such as a contract
      2. Add any relevant information to the form
      3. Use the Deposit/Payment Method dropdown to select Type F
        Note: See “Set Up Payment Methods in Texada Pay” for more information on the different types of payment and how to set them up
      4. Type the amount to be paid using this method in the Amount of Payment field
      5. Click Accept
        The Texada Pay - Select Card Type pop-up opens
      6. Click Electronic Check
        The Credit Card/Electronic Payment Search pop-up opens and displays all on-file credit cards and/or bank accounts for the customer 
      7. Double-click the bank account you want to process the payment with
        The information popup opens
      8. Click OK
        The payment is submitted to the bank

      Next Steps

      Add a Bank Account on File for Use with Texada Pay in Canada, Australia, and New Zealand    
         

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